Right-click on the Teams app and select “App settings” from the menu.Go to Start and enter “Teams” in the search bar.Whether using a desktop computer and external camera or Windows 11 laptop, you should make sure Teams has permission to use your camera. To ensure this other app doesn’t interfere with Teams, you can unselect its camera permission in System Preferences.īut that can be tricky if Teams can’t detect your camera. Select the app you think might be causing the issue (Skype, Zoom, Slack, etc.).From the drop-down menu, select “Force Quit.”.Select the Apple icon at the top-left corner.
This can be quickly resolved if you force quit the other app. Sometimes when an app that also uses the camera, such as Skype, is still running in the background, Teams can’t get the access it needs. If giving the Teams camera permission didn’t yield results, maybe another app is causing the issue. Solve a Potential Conflict with Another App
Restart Microsoft Teams and check if the camera is working. Make sure to allow camera permission for the app. Click on “Microsoft Teams” from the list of apps from the sidebar to the right. On the left sidebar, find the “Camera” option and select it. Select “System Preference” from the drop-down menu. 
Click on the Apple icon in the top-left corner of the home screen.The default settings on macOS prevent third-party apps from using the device’s camera, so you need to change that.
Windows 10 messaging and calling apps on Windows 10 version 1511 (OS Build 10586) and lower.Without a doubt, this is one of the most common problems when Teams doesn’t recognize the camera. Note: Skype phones, and adapters may still be available to purchase through third party retailers, but are no longer supported Skype landline phones, cordless DECT phones, and analog telephone adapters (ATA). Note: Android powered Blackberry devices are not affected Skype is no longer supported on the following: Learn more about Skype system requirements. Update to the latest version of Skype for your platform. Unsupported Skype enabled devices, and platforms may experience problems with calls and chats, lost or dropped calls and instant messages, or could stop working completely. Because we want everyone to experience the best Skype has to offer, it's sometimes necessary to retire older versions of Skype, and Skype enabled devices. Skype is always making improvements, such as enhanced quality, better reliability, and improved security.
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